From Followers to Fakes: What Social Media Means for Your Brand.

From Followers to Fakes: What Social Media Means for Your Brand

Social media has revolutionised the way businesses build and promote their brands. Platforms like Instagram, TikTok, LinkedIn, and X allow start-ups and established brands alike to connect directly with millions of users — instantly, creatively, and often unpredictably. But with this visibility comes a unique set of risks: brand impersonation, fake profiles, hashtag hijacking, influencer misconduct, and rapid misinformation.

As trade mark practitioners advising brand owners across all business sectors, we see how social media can both propel and threaten brand value. In this article, we unpack how businesses can proactively protect their brand assets in this volatile digital landscape, and why trade mark strategy must evolve in tandem with digital culture.


1. Social Media Is Not Just a Marketing Channel — It is a Breeding Ground for infringement

Social media amplifies brand exposure, but it also magnifies infringement. Common threats include:

  • Improper use of your trade marks in memes, fan pages, hashtags, or competitor campaigns.
  • Counterfeit product sales promoted via sponsored posts or story ads.
  • Fake profiles or pages impersonating your business to mislead consumers.
  • Reputation damage through viral misinformation or influencer scandals.

Unfortunately, many businesses still treat brand protection as a static exercise — secure a trade mark, and forget it. But in the social media age, trade mark strategy must be proactive, ongoing, and digitally integrated.


2. Register Smart

First, ensure your core brand assets — brand names, logos, slogans, distinctive hashtags — are registered as trade marks in relevant jurisdictions. But go beyond the mere essentials. Think about:

  • Future product lines or brand extensions that may be discussed online before launch.
  • Distinctive hashtags tied to your campaigns that competitors might hijack.

Registering a hashtag is only possible where it is considered distinctive and functions as a brand. But even where registration isn’t feasible initially, consistent and exclusive use can build enforceable rights over time (e.g. in Ireland, UK and USA).


3. Monitor Like a Hawk — Especially During Campaigns

Set up automated alerts and monitoring services for:

  • Trade mark mentions
  • Hashtag usage
  • Fake accounts or misleading ads

Social media is a 24/7 environment. Brand owners should enlist the help of professional monitoring companies and legal providers who offer social media-specific brand surveillance. It is important to be notified of infringements quickly so that you are in a position to take swift action.


4. Enforce Strategically

When brand misuse occurs, legal action may be appropriate — but a takedown notice or cease-and-desist letter must be tailored to the platform, the infringer, and the optics.

A good rule of thumb is:

  • Counterfeiters or impersonators - act fast and firm. Most platforms (Instagram, TikTok, Facebook) have trade mark complaint and takedown processes — but response times and thresholds vary.
  • Fans or influencers - consider whether enforcement might backfire. A well-crafted message which outlines your concerns but does not attack the fan or influencer is more likely to be tolerated (as opposed to an aggressive cease and desist letter which the fan / influencer may publish online).

Above all, don’t treat enforcement as purely reactive. Educate your marketing team and influencers about proper brand usage, including how to reference your trade marks online.

 

5. Your Trade Mark Is Not Just a Legal Right — It is a Community Asset

Brand value now depends heavily on social engagement, co-creation, and community perception. This means your trade mark isn’t just what you own, it’s how people interact with your brand — sometimes in unexpected ways.

Ask yourself:

  • Are you encouraging responsible user-generated content?
  • Are you protecting your brand without stifling fan enthusiasm?
  • Do your trade mark guidelines reflect the realities of digital engagement?

Striking the right balance between enforcement and openness is part of modern brand stewardship.


6. Look Beyond the Logo: Influencer Conduct & Reputation Risk

Influencer partnerships can supercharge reach — but also expose your brand to reputational damage if an influencer behaves badly, misrepresents your product, or uses your brand name in misleading ways.

Ensure all collaborations are governed by contracts that:

  • Set clear expectations on trade mark use
  • Include moral clauses and approval rights
  • Define consequences for non-compliance

An influencer misstep can go viral a lot faster than a court case can begin. Prevention is not just more cost effective — it’s essential.


Conclusion

In a world where a single tweet can define public perception, brand protection must be agile, tech-savvy, and reputation-conscious. Traditional trade mark law still applies — but it must now be wielded with digital fluency and strategic finesse.

Whether you're a start-up with a niche following or a household name with millions of fans, your brand is only as strong as your ability to protect it in the spaces where your audience lives, shares, and scrolls. If you need help with IP strategy, brand protection and digital enforcement, please contact FRKelly. We have a strong track record in all of these areas.


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